Terms & Conditions
Click Education (Trainer Assessor Group)
RTO 91530 • Victoria, Australia
These Terms and Conditions apply when entering into an agreement with Click Education (Trainer Assessor Group RTO 91530) and any related entities.
By signing an electronic or written agreement, the school acknowledges, understands, and accepts the conditions outlined in all of these terms and conditions below.
These Terms and Conditions are to be read in conjunction with:
the School’s Purchasing Agreement;
the Department of Education (Victoria) purchasing, procurement, and VDSS guidelines;
any accompanying service schedules, pricing documents, or written correspondence from Click Education.
1. Agreement and Authority to Sign
1.1. The agreement must be signed by an authorised representative of the school (such as the Principal, Assistant Principal, Business Manager, VET Coordinator, Teacher, VCEVM Coordinator or other approved delegate) in accordance with Department of Education procurement rules for schools.
1.2. The signatory confirms they have authority to enter into a binding contract on behalf of the school and acknowledges responsibility for entering into this agreement
1.3. Click Education accepts no responsibility if the agreement is signed by an individual without appropriate school authority. Once signed by a representative of a Victorian Government, Catholic, or Independent school, the agreement is legally binding.
2. Cooling-Off Period / Cancellations
2.1. A seven (7) day cooling-off period applies from the date an electronic agreement is signed.
2.2. Cancellation within this period must be made in writing (via email) to Click Education. No fees will apply.
2.3. After the cooling-off period, the agreement becomes active and binding unless otherwise agreed between the parties.
2.4. If cancellation occurs on or after 28 January 2026 and before services have commenced, the school agrees to pay 75% of the total contract value.
2.5. If any services (full delivery or partial delivery) have commenced, 100% of the invoiced amount is payable, regardless of cancellation date.
2.6. Cancellation requests must be provided in writing and acknowledged by both parties.
NOTE: These conditions are consistent with Victorian education sector purchasing behaviour and general commercial training services practice.
3. Pricing and Invoicing
3.1. All pricing is exclusive of GST unless otherwise stated (note, GST may not be charged for certain services)
3.2. Invoices must be paid within the stated terms unless otherwise agreed in writing.
3.3. Where a stand-alone course is booked, the minimum number of students booked will be invoiced. For example, if 20 students are booked and 12 attend, 20 students will be invoiced.
3.4 Click Education is not a government funded RTO and does not operate in accordance with this. All services Click Education deliver are fee for service and payment to Click Education is not reliant upon any specific department of education funding to a school.
4. Compliance & Legislative Requirements
4.1. Click Education operates in accordance with the following Victorian and Australian frameworks:
Standards for Registered Training Organisations (RTOs 2025)
Skills First Quality Charter
VET Delivered to School Students (VDSS) Guidelines
Victorian Department of Education Policies for Schools
Child Safe Standards (Victoria)
Copyright Act 1968 (Cth)
Education and Training Reform Act 2006 (Vic)
4.2. Schools acknowledge they are responsible for meeting all internal Department of Education procurement obligations, including financial delegation, approval levels, and verification.
5. Rescheduling
5.1. Click Education will make all reasonable efforts to reschedule training if requested.
5.2. Rescheduling requests must be submitted at least 14 days prior to the delivery date.
5.3. Rescheduling is subject to trainer availability and may incur rebooking fees.
5.4 If a school requests a reschedule of a course and Click Education does not have that available, the next best option will be offered. At all times Click Education wil try to accommodate a school. If a school does have to reschedule and does not follow the process and timelines, the course will be counted as delivered.
6. School Obligations
6.1. The school must provide accurate student information, delivery dates, special requirements, and contact details before training begins.
6.2. The school is responsible for compliance with attendance management, supervision, notification obligations, and student welfare conditions consistent with Department of Education policies.
6.3. All intellectual property, materials, resources, and training content remain the property of Click Education and may only be reproduced in accordance with student licence terms.
7. Click Education Obligations
7.1. Qualified trainers and assessors will be provided in line with ASQA and sector expectations.
7.2. Click Education may modify training schedules, session structures, or delivery models in response to legislative, policy, or departmental directions.
7.3. Any material change will be communicated in writing.
8. Force Majeure
8.1. Click Education is not liable for non-delivery or delays caused by circumstances outside its control, including Department policy changes, school closures, industrial action, or emergency events.
9. Dispute Resolution
9.1. Both parties agree to attempt good-faith resolution of disputes before taking formal action.
9.2. All disputes must be submitted in writing to Click Education’s Director.
10. Acceptance of Terms
By signing a Click Education booking form or electronic agreement, the school acknowledges that:
these Terms and Conditions have been read, understood, and accepted;
the signatory has authority to commit the school to payment under the agreement;
these Terms are enforceable under Victorian contracting and procurement standards.